Mark a settled loan as discharged

Keep your loan book accurate when a client pays out their loan.

Who this is for: Brokers

Steps

  1. Open the settled lead and go to the Loan tab. The Discharged toggle only appears once the lead is in a Settled stage.

    Discharged toggle on the Loan tab
  2. Switch Discharged on. The loan balance changes to $0.

  3. To undo, switch it off and enter the correct loan balance (more than $0).

    Entering a balance after switching off

Good to know

The same toggle appears in Client Retention (Connect360), and changes sync both ways.

Need a hand?

Email [email protected] and our team will get back to you.

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