Set up your profile, signature and availability

Clients see a complete profile, every email carries your signature, and you only get leads when you can take them.

Who this is for: Brokers

Update your profile

  1. Log in to Effi and select Profile.

  2. Click the edit button at the top right. You can update your headshot, first and last name, the date you started as a broker, and your credit guide.

    Profile edit buttonEdit profile window
  3. To change your contact details, click the small edit icon at the top of the contact section.

    Editing contact details

Add your email signature and disclaimer

  1. Click the drop-down at the top right and select Settings.

    Settings in the account menu
  2. Type or paste your signature into the box. You can copy your existing Outlook or Gmail signature. Click Save Changes.

    Email signature box
  3. Scroll to Disclaimer, add your disclaimer (or leave it blank) and click Save Changes.

    Disclaimer box

Tip: if your logo doesn't appear after pasting, upload it with the image icon in the signature editor.

Image upload icon in the signature editor

Set your service area and availability

If you receive leads from Effi's referral partners, Effi allocates them by location and availability.

  1. Go to your profile and click the edit icon in Service Radius and Availability.

    Service Radius and Availability section
  2. Choose Local (then set a radius in kilometres from your office postcode), Statewide or Nationwide. Tick the weekend box if you take leads on weekends, then click Save.

    Service range options
  3. To pause leads, switch off the Availability toggle at the top right of the homepage and choose how long you'll be unavailable.

    Availability toggle

Good to know

  • Available Now switches off automatically when your synced calendar shows you're busy, so you aren't sent leads mid-meeting. It uses the calendar for the email you log in with.

  • While you're unavailable, your profile is hidden from the referral partner portal.

Need a hand?

Email [email protected] and our team will get back to you.

Did this answer your question?
馃槥
馃槓
馃榿